Returns
We will gladly exchange all regular stock items as long as they are intact and have no visible damage within 7 days of your receipt date. You must have an original receipt to complete your return. Custom products are final and are not eligible for returns, exchanges, changes or alterations.
No refunds but we will give in store credit, returns can be done in store
Online purchases can be returned in store or shipping expense will be the responsibility of the shipper
No refunds but we will give in store credit, returns can be done in store
Online purchases can be returned in store or shipping expense will be the responsibility of the shipper
Shipping
We ship by Canada Post
All items are shipped out of Red Deer, AB
Our In stock Items ship within 1-3 business days, you will contacted immediately if an item you ordered is out of stock and we will provide a substitution or refund.
In order to save on shipping for our customers small orders are shipped regular letter, this means there is no tracking. If you wish to pay extra for tracking please contact us. Orders without tracking are placed at your own risk, ensure you have an accurate mailing address for your order.
Shipping out side Canada will be subject to additional shipping costs as our rates are based in Canada
All items are shipped out of Red Deer, AB
Our In stock Items ship within 1-3 business days, you will contacted immediately if an item you ordered is out of stock and we will provide a substitution or refund.
In order to save on shipping for our customers small orders are shipped regular letter, this means there is no tracking. If you wish to pay extra for tracking please contact us. Orders without tracking are placed at your own risk, ensure you have an accurate mailing address for your order.
Shipping out side Canada will be subject to additional shipping costs as our rates are based in Canada
Instore Pick up Orders
All orders that use the code "INSTOREPICKUP" will be required payment by next business day by EMT or in person
We will only hold unpaid orders for max 3 days
Paid orders will be held for 2 weeks, we will attempt to contact the person and if no payment we will then mail the items out COD.
We will only hold unpaid orders for max 3 days
Paid orders will be held for 2 weeks, we will attempt to contact the person and if no payment we will then mail the items out COD.