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The Pink Bead Shop - Bead Supplies
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  • Home
  • About
  • Bead Shop
    • Build your project
  • Events
    • Group Party
    • Services
  • Garden Centre
  • Contact
    • Gift Certificate
    • Volume Orders
    • Shipping & Returns

Returns

We will gladly exchange all regular stock items as long as they are intact and have no visible damage within 7 days of your receipt date. You must have an original receipt to complete your return. Custom products are final and are not eligible for returns, exchanges, changes or alterations.

No refunds but we will give in store credit, returns can be done in store 
Online purchases can be returned in store or shipping expense will be the responsibility of the shipper

Shipping

We ship by Canada Post 

All items are shipped out of Red Deer, AB

Our In stock Items ship within 1-3 business days, you  will contacted immediately if an item you ordered is out of stock and we will provide a substitution or refund.
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Shipping out side Canada will be subject to additional shipping costs as our rates are based in Canada

Instore Pick up Orders

All orders that use the code "INSTOREPICKUP" will be required payment by next business day by EMT or in person
We will only hold unpaid orders for max 3 days

Paid orders will be held for 2 weeks, we will attempt to contact the person and if no payment we will then mail the items out COD.

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